Customer Service Administrator | Nottingham | Permanent |
We're working with a leading engineering and manufacturing business, who are looking for a Customer Service Administrator to join their commercial team. This is a fantastic opportunity for an organised and customer-focused individual to support key accounts within the aerospace and industrial sectors.
Key Responsibilities:
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Manage customer enquiries, quotations and sales orders.
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Build strong relationships with existing customers.
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Maintain accurate CRM and ERP records.
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Provide order updates and support on-time delivery.
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Liaise with internal departments to ensure excellent customer service.
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Support the sales team with day-to-day commercial activities.
What We're Looking For:
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Previous experience in sales support, customer service or commercial administration.
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Excellent communication and organisational skills.
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Experience using CRM/ERP systems is desirable.
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Manufacturing or engineering experience is advantageous.
Benefits
After 3 months:
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5% employer pension contribution
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4x annual salary death in service
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Employee Assistance Programme (Simplyhealth)
Additional benefits:
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Access to employee discount platform
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Opportunities for training, development and progression
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Welcoming, supportive team culture
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A business that genuinely invests in its people